What types of jewelry do you offer?
At Vestigellery, we create jewelry from artifacts with history.
Our collection includes necklaces, bracelets, earrings, and rings—each piece built around a unique element such as antique silver, vintage objects, or rare beads.
Every design is one of a kind or produced in very limited quantities, with a focus on form, material, and story.
How can I ensure the quality of the jewelry I purchase?
We work with carefully selected materials—often antique or vintage—chosen for their character, durability, and lasting value.
Each piece is assembled with attention to detail and respect for the original material.
We recommend reading the product description to understand the origin, materials, and specific characteristics of the piece.
What is your return policy?
We offer a 30-day return policy. You may request a return within 30 days of receiving your order.
To be eligible, the item must be unworn, unused, and in its original packaging.
For customers in the European Union, a 14-day cooling-off period applies, allowing returns without justification.
How long does shipping take?
Shipping times depend on your location:
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Portugal: 3–5 business days
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European Union: 3–7 business days
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International: 7–14 business days
These are estimated timeframes and may vary due to external factors such as customs.
Can I track my order?
Yes. Once your order is shipped, you will receive tracking details by email.
Please allow up to 24 hours for tracking updates to appear.
What should I do if I receive a damaged or defective item?
Please contact us within 48 hours of delivery.
Include clear photos of the issue, and we will arrange a replacement or refund.
Are there any items that cannot be returned?
For hygiene and safety reasons, earrings cannot be returned.
Custom-made and personalized pieces, as well as sale items and gift cards, are also non-returnable.
How can I contact customer support?
For any questions, you can contact us:
Email: dimarisgaly@gmail.com
Phone: +351 910 141 429
